A manager left his home quite late. He had to pay some bills online in the morning, he had forgotten to pay them the day before and they were due. It was 8 am. He was supposed to be in the office at 9 am sharp. The meeting he had was very It took him usually 1 hour 20 minutes to drive from home to work in the morning. He realized his chances of getting to the office on time were practically equal to zero.
He recalled he had a GPS navigation app in his mobile. It was quite a good app, checking the traffic and re-routing if needed. He decided to use it, in desperate crave for any help.
He put in the destination. The app showed him, much to his surprise, that the way would only take 50 minutes. He was full of hesitations. Earlier, quite often the app was showing him the way through some strange country roads or in deep woods where he knew he would actually get stuck. Full of doubts, he had no choice though. He followed the way suggested by the navi app.
At first, the new way aroused his curiosity. It was a road he never saw before. The road was narrower than highway, yet wide enough to get through. It was quite empty, which was firstly raising some suspicions with him about where he would end up. Then he realized that the road was empty actually just because the whole traffic was stuck on the highway he used to take every day as well.
The road had some twists and turns. Yet much to his surprise it was more comfortable than what he was afraid of. He was not up for comfort, he knew that in order to get to his destination on time he would have to use some strange roads, but what he encountered was much more interesting than what he had anticipated.
Then the app led him through a section of the road he had well known before. Yet it was actually a less busy section of the highway. He realized that this highway is not equally crowded all the way through. It should have been avoided in certain points, but it was very helpful on some other less jammed parts.
The manager was more and more relaxed. It was 8:40 and he was suddenly at 80 per cent of his way. He felt very energized. He knew that he could rely on the navi app next day and other days as well. He regretted he had not used it before; he had it at his disposal already a couple of months before, but was not using it just due to his little trust in it. He discovered he just might have gained extra half an hour each morning and he was very happy about it.
There was only 20 per cent of the way to complete. He saw the rest of the route suggested by the app and it seemed a bit strange to him. It was not the way he knew and was used to, it was a diversion. He knew the diversion too. Actually both ways were quite similar, but he liked the main road more than the diversion. He decided to ditch the app and go the way he knew, used and liked most.
Ten minutes later he was again just as anxious as he was at 8:00 o’clock. It was already 8:50 and the main road appeared pretty jammed that day. He was moving more and more slowly. He realized that when all the way was taking him an hour and twenty minutes, and he was leaving home early enough to make it, he was pretty relaxed at this point of the road. Was it busy, or was it not, he did not care so much. Yet when every minute counted, he was supposed to take the diversion. He knew it that moment but it was already too late. He was counting minutes one by one and watching nervously at the estimated time of arrival on his app show 9:06. He stared at the traffic and the car in front of him. He could not do anything.
Then the traffic started to move slightly faster. It was 8:57. Just the last turn and the last leg of his way. He seemed rescued.
He finally reached the office at 8:59. Had he used the diversion, he might be able to grab a coffee before his meeting. But anyway, he was happy to finally make it.
He learned a couple of things on that road. The importance of curiosity. The power of crisis, which pushed him to look for new solution, which would actually save his time on and on. He knew how important it was to stick to the way – and not leave it. He knew how important it was to have trust.
Then, at the end of the day, on the way back, he realized one more thing.
The app helped him, but only when he entered the destination.
Otherwise, how could an app help him realize that there was a road outside of the heavy traffic?